Any questions that you have regarding bills from other providers or from the hospital will need to be addressed to the name/company listed on the invoice. If you have questions regarding your balance with Dr. Feigenbaum please feel free to contact Heather at 214-351-8450 option 1.
During the insurance processing time, you may receive an EOB/EOR or a letter from your insurance company requesting information from our office or denying payment. This is fairly typical, and our billing office has a system in place for appealing denied claims on your behalf to provide the necessary documentation requested by your insurance company to complete claim processing. You will receive a statement from our office once your insurance company has processed and paid their portion.
If you receive a notice from your insurance company, please feel free to call our office.